YOU SHOULD HAVE A SIGN!

///YOU SHOULD HAVE A SIGN!

YOU SHOULD HAVE A SIGN!

customer- “so it comes in different widths?”

me- “no sir it comes in all the same width”

customer- “well why is this (points to edge were display stops) board show smaller than this one (points to middle board)

me-“this is just a display sir and it shows what it looks like put together; it was cut to fit a display board”

customer-“so it doesn’t come like this?”

me-“no sir its just a display to show you the color (shows a box of product)”

customer-“okay well is it a pretty good one? it seems like it would be because it’s really thick”

me-“sir the top part is the laminate the back part is just a display board glued to it (holds up sample) this is how thick it actually is”

customer-“well that seems misleading but okay. So I need 16 boxes”

ME-“okay that will take about a week to get here once it’s ordered”

customer-” WHAT?! WHAT DO YOU MEAN YOU DON’T HAVE THIS IN STOCK???? YOU SHOULD HAVE A SIGN! I NEED IT TODAY, DOESN’T ANOTHER STORE CARRY IT??!!!’

me-” well sir we can’t carry all our options in the store as we don’t have enough space to store every color, but we can order it and have it in here in a week, or I can show you what I have in stock.”

customer-“what about this one?”

me-“that is one I have to order as well”

customer- (really upset at this point) “you mean to tell me that you don’t have any of this in stock?’

me-“well sire if we have it (points to tag) it will show a location as to where it can be located on the shelf, if we don’t (points to tag) it will say SPECIAL ODER IN 7 DAYS OR LESS on the tag…….(wants to face palm forehead wonders how people passed grade school with out being able to read a sign, follow all the instructions, and can’t do basic math)

Happens all the time here people only see and hear what they want and you are to blame for anything bad that happens or any decision or product that the multi billion dollar cooperation that we work makes or doesn’t have, like we have any say on the products that we carry in each aisle and its location and its price. I got yelled and cussed at by a guy the other day because we don’t carry larger curtain rod holders and that was somehow my fault.

By |2018-01-13T20:08:12+00:00January 13th, 2018|Lowe's|0 Comments

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