You have 2 stores?

“Ma’am I don’t have a order for you in my system, are you sure it was this store?”
“Well of course it was! It was the Jackson store!”
“Well ma’am this is South Jackson. Were you maybe shopping at the North Lowes?”
“What? You mean there are 2 stores in Jackson?!”
“Yes ma’am”
“Well! That’s just confusing”