What address are we delivering to?

///What address are we delivering to?

What address are we delivering to?

I was standing at the Flooring desk, under the Flooring banner, directly in front of several aisles of tile. Customer looks right at me and asks where the tile is. I’m puzzled. But I I give him the “VOILA” gesture and point directly behind me. It couldn’t be more obvious. Or – keep in mind we’re right behind the paint department – “Where’s the paint department?”. Literally just turn your head around and you’ll be looking at it. It scares me how clueless some people are. I sell an appliance for delivery, then get to the address screen. Me: “What address are we delivering to?”. Customer response: “Uh, I don’t know. I just know how to get here.”

By |2017-07-31T19:20:59+00:00July 31st, 2017|Lowe's|0 Comments

About the Author:

Leave A Comment


Join the RetailConfessions Newsletter Today

Stay updated with all latest posts and other happenings