I had some customers in appliances once that the wife was a sweetheart but the husband was a royal pain in the a-ahem-rear. He insisted that since he was going to have to wait 7 days for his washer and dryer, we should compensate him. I told him I would deliver for free. He puffed up and was all proud of himself, said he’d take it. The woman (who was much smarter, hehe) nearly spit her coffee out her nose as she had to turn away from laughing so hard.