Oh, God forbid you don’t laugh at a customer’s joke too.
A coworker of mine that left a year back was named Tatiana. Not a difficult name, but, yes, one you don’t hear often. (At least in our little backwater area) She was training me in Flooring. Well this older guy and his wife talked to us about vinyl sheeting and in stock carpet, and the customer decided to make fun as he was leaving. “Well if I call back with any questions, I can ask for y’all, right? I’d probably ask for Taylor though! It’s way easier to pronounce for a redneck like me! Tatti-Anna, Taht-Yanna, that’s way too difficult!”
Not only did we not laugh, but neither did his wife.
“Or maybe I’ll just find another company to work with! How does that sound?!”
That sounds great