I had a mad customer once. He asked for a card to call the owner. So I handed him a card and he pulled out his phone and called the number. MY ASS started to ring and I picked it up and answered the phone as I looked at him and said Glass Repair Guys complaint department. BHAHAHAHAH he was so mad so so so mad.. BHAHAHA it was so funny about 6 of the guys working at the shop I work at were all laughing at him too.. made my day.