I had the most disturbing response from a customer today. Usually, I’ll say “Are you finding everything ok?” and somehow they always mistake that for “how are you today” or “are you doing okay?” Really, it’s not that hard to understand. So I ask this woman coming down the aisle previously said question, “Finding everything ok?” She says “Are we ever all ok? Really ok?”
Most disturbing thing I ever heard a customer say in all my time here.