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WELCOME TO RETAIL CONFESSIONS

Retail Confessions is a place for those of us working in Retail, Food Service, and Hotel/Hospitality to share our customer experiences, what we’ve seen and heard, and how we’ve survived.

Here you can post or email your best, and worst, stories from those bitchy-demanding customers to the bratty, self-entitled kids to the creepers following us around the store including those WTF customer moments and photos.

Tell us your story! Our Retail Confessional is an safe and anonymous platform for you to post your stories (confessions) of your experiences in dealing with the public. Now’s the time to let your voice be heard.

Retail Confessions is for anyone that’s worked in customer-facing positions to share those nightmare customer stories – now’s the time, and here’s the place.

THE CONFESSIONAL

Well… they’re rock

March 17th, 2018|0 Comments

Customer just asked me how durable one of our rock mosaics are.Eyebrow Well... they're rock... so ya, they're durable.

3 different estimates

March 17th, 2018|0 Comments

I had a customer last week who wanted 3 different estimates for 3 different laminate floorings in her area. Well, 2 [...]

God forbid you don’t laugh at a customer’s joke

March 17th, 2018|0 Comments

Oh, God forbid you don't laugh at a customer's joke too. A coworker of mine that left a year back was [...]

xanax?

March 17th, 2018|0 Comments

Walked up to a group of four people to asked them if they are finding everything ok. After I did ask [...]

C O L O U R

March 17th, 2018|0 Comments

Me: Flooring Department how may I help you? Her: Do you have the tile that's on my floor? [what an opener] [...]

Can I finger your paint

March 8th, 2018|0 Comments

A couple days ago I had a person come up to the paint desk and ask if he could dip his [...]

Read the Confessions

Let your voice be heard!

Anyone that has ever worked in Retail, Customer Service, Food Service and the Hotel/Hospitality world have all experienced those crazy customers. Now’s the time and here’s the place to tell your stories anonymously. Share your experiences, stories, confessions, and tips.
Let the general public know how you feel.

Post your story

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